Customer Service

  • Email and Phone support is available 5 days a week. We will respond to voicemails and emails from the weekend on Monday. 
  • Current response time is approximately 1-2 business days.
  • Please contact us via our online form at


Our site, all online payments, and your information are secured with SSL protection from SECTIGO.
We accept Mastercard, VISA, American Express, and Discover through our secure online payment processor Stripe.


Classic White, White Granite, Gray Granite, Sandstone Granite, and Coral Reef.
Custom colors in larger quantities are available by a custom quote at


We offer free standard shipping on all orders, which applies to U.S. orders only. The offer applies to the lower 48 states. Offer excludes Alaska, Hawaii, Puerto Rico, APO/FPO, and international orders.

Our chairs are designed to be shipped in sets of two in the same box. 

We only ship in the Continental United States and do not ship internationally.

If you need a custom quote for shipping, let us know at

Return Policy

All Aqua Chair products are fully backed by our 100% satisfaction guarantee. If you are not happy with your products within the first 30-days from the delivery date, we will replace it or refund the cost of the item (excluding return Shipping and Handling fees). Please visit our Returns page for more information and how to contact us to begin the process.

Email us at or call us at 877-591-2782 for any questions concerning your order.

Revised: September 2020

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