Customer Service
- We will respond to voicemails and emails on Monday.
- Current response time is approximately 1-2 business days.
- Hours: Monday – Friday 8am-5pm CST
- Please contact us via our online form
Payment
Our site, all online payments, and your information are secured with SSL protection from SECTIGO.
We accept Mastercard, VISA, American Express, and Discover through our secure online payment processor Stripe.
Colors
Classic White, White Granite, Gray Granite, Sandstone Granite, and Coral Reef.
Shipping
We offer free standard shipping on orders over $1,200, which applies to U.S. orders only. The offer applies to the lower 48 states. Offer excludes Alaska, Hawaii, Puerto Rico, APO/FPO, and international orders.
Orders $0 - $249.99 are charged $19 in shipping costs.
Orders $250 - $599.99 are charged $49 in shipping costs.
Orders $600 - $1199.99 are charged $99 in shipping costs.
Orders $1200+ are offered free shipping.
Our chairs are designed to be shipped in sets of two in the same box.
We only ship in the Continental United States + Hawaii and Canada and do not ship internationally.
For orders to Hawaii and Canada, please call for shipping quotes.
Return Policy
All Aqua Chair products are fully backed by our 100% satisfaction guarantee. If you are not happy with your products within the first 30-days from the delivery date, we will replace it or refund the cost of the item (excluding return Shipping and Handling fees). Please visit our Returns page for more information and how to contact us to begin the process.
Email us at customerservice@aquachairs.com or call us at 866-312-5826 for any questions concerning your order.
Revised: January 2024